DELIVERY & RETURNS

US tracked delivery, USD checkout and a clear 14-day return-request window. The final shipping, tax and landed-order total is shown before payment.

United States delivery

• Tracked delivery: estimated 3–7 business days in transit after dispatch.
• Shipping price: a subsidised parcel-weight rate is shown in USD at checkout.
• Free delivery: available from approximately $75 on qualifying standard-weight parcels. Heavier or oversize baskets receive a subsidised tracked rate instead.
• Tracking: sent by email when available after dispatch.

Delivery estimates exclude weekends and public holidays. The service and exact charge for your basket are confirmed at checkout.

Taxes, duties and DDP

Applicable US sales tax and import duties or other import charges are calculated and shown before payment where they apply. Where duties are collected at checkout, the shipment is sent Delivered Duty Paid (DDP), so those charges are prepaid rather than requested on delivery.

Read the full USA shipping, taxes and customs guide →

Returns

US customers can request an eligible change-of-mind return within 14 days of delivery. Email returns@originalrenegade.com with your order number before sending anything back.

• Return items unworn and unused, with tags and original packaging where possible.
• Customers normally pay return postage for change-of-mind returns.
• Faulty, damaged or incorrect items are handled separately and do not affect any mandatory rights that apply where you live.
• Some products may be excluded where the law allows; the returns policy contains the full eligibility and exclusion terms.

Read the Returns & Refund Policy →

Refunds

Once an eligible return arrives and is checked, we will confirm the refund. Refunds are sent to the original payment method; banks and card providers may take additional time to display the credit.

Damaged, wrong or lost orders

Check your order when it arrives. If anything is defective, damaged or different from what you ordered, contact us as soon as practical with your order number and photos so we can help. If an order is confirmed lost in transit, we will replace or refund it.

Exchanges

The fastest route is usually to return the eligible item and place a new order once the return is accepted.

Questions

Email hello@originalrenegade.com.