Track Your Order

Want to know where your order is? Follow the tracking link in your dispatch email once your parcel has shipped. You don't need an account to track a parcel.

Track your delivery

  1. Find your dispatch email. We'll send it when your parcel is shipped. Check your junk folder if you can't find it.
  2. Tap the carrier tracking link. You'll see its latest available updates. New tracking scans can take a little time to appear.
  3. Not shipped yet? Your order confirmation means we received your order; it isn't a dispatch notice.

Already ordered as a guest? Sign in to see your orders.

Use the same email address you used at checkout. Shopify will email you a one-time sign-in code — no password to create or remember. Your associated orders appear in your account.

VIEW MY ORDERS & SIGN IN →

Get 5% back in Renegade Rewards.

Renegade Rewards is powered by Essential Loyalty. Earn 5% back in points on eligible purchases under the Renegade Rewards programme rules. Redeem 1,000 points for a £5 reward, subject to the programme rules. Rewards cannot be combined with other discounts. Sign in with your checkout email to check your available rewards and redemption options. Past guest purchases aren't guaranteed to earn rewards retroactively.

VIEW MY RENEGADE REWARDS →

You don't have to sign in to receive tracking updates. Signing in doesn't subscribe you to Renegade Roundup marketing emails.

What does my order status mean?

  • Order confirmed: your order has been received, but may not have shipped yet.
  • Dispatched: your parcel has been passed to a delivery carrier.
  • In transit: the carrier is moving it through its network.
  • Out for delivery: the carrier expects to deliver it soon.
  • Delivered: the carrier reports that the parcel has arrived.

Need help with an order?

Made-to-order artworks have their own production times before dispatch — check your product page. If you can't find a dispatch email, or tracking stops updating, contact us with your order number and checkout email. Don't post private order details publicly.

For shipping and returns information, see Delivery & Returns.